App / Casino
rp678 treats your personal account data with care — this policy explains what we collect, why we collect it, and the choices available to you. Access to this platform and the rights described here depend on your local law and eligible regions.
When you create an account on rp678, we collect the information needed to operate it — your name, contact details, and the payment method you choose to use, whether that is bKash, Rocket or Bank Transfer. Transaction records linked to those payment rails are retained as part of your account history and are accessible to you through the signed-in account area. We also collect device and session data — browser type, IP address, and interaction timestamps — to maintain account security and understand how the platform is being used. Cookies and similar tools help us keep your session active and remember your preferences across visits; you can manage cookie behaviour through your browser settings at any time. We do not sell your personal data to third parties for their own marketing purposes. Where we share data with service providers — such as payment processors handling bKash or Rocket transfers, or fraud-screening tools — those parties are bound by confidentiality obligations. Your data is retained only for as long as your account remains active or as required under applicable law and financial record-keeping obligations. Eligibility and specific retention rules depend on your local law and the eligible regions through which your account was opened.
This policy covers the information rp678 handles directly through your account relationship. It distinguishes between what falls inside our responsibility and what does not — so you know exactly where to direct a question or concern. Third-party services linked from the platform, including payment processors and game content studios, operate under their own privacy terms.
All data collected during account registration, login and session activity — including email address, device identifiers and authentication records — falls inside this policy. You can review this data by signing into your account.
Payment records linked to bKash, Rocket and Bank Transfer transfers are covered here. These records are part of your account history. We do not store full payment credential numbers; processors handle those under their own terms.
Your browsing behaviour within the rp678 platform — which sections you visit, session duration, and preference data — is collected and covered by this policy. This helps us maintain relevant account defaults and session continuity.
Links to external services, game content from studios in our lobby, and payment gateway interfaces are outside rp678's direct data scope. Those parties publish their own policies. We are not responsible for how they handle data on their side.
Your account comes with several practical controls that relate directly to your data. Signing in gives you immediate access to the account area, where your personal details, linked payment methods and transaction history are visible. If any information is incorrect — a name spelling, a contact number or an email address — you can submit a correction request through the support route shown in the account area. Data held against your account is not fixed without your input; we act on correction requests once identity is confirmed through the normal account verification path. If you want to understand what specific information we hold, you can raise a data enquiry through our support channel. We do not action verbal requests; written contact keeps a clear record for both sides. Whether a specific right applies to you depends on your local law and the eligible region under which your account was opened — the support team can point you to the relevant route for your situation.
Sign into your account and open the account details section. Your registered contact information, linked payment methods — bKash, Rocket or Bank Transfer — and transaction history are all shown there without needing to contact support first.
If a name, email or contact number needs updating, send a written request through the support channel. We confirm identity through the standard account verification step before making changes.
For questions about what specific data we hold or how it is used, contact us in writing. We respond through the same channel you used to contact us, keeping a clear record of the enquiry and our response.
If you are unsure which rights apply in your region, the support team can direct you to the applicable route. Access to specific data rights depends on local law and eligible regions.
For any question about how your data is handled, how to correct information, or how to raise a formal concern, rp678 provides written support routes through the channels published on the site. We do not accept verbal or social-media-only requests for data changes — a written record protects both sides. Check the contact section of your signed-in account area for the currently active route.
Open the live chat widget from your signed-in account page. Describe your privacy question in writing and keep the chat reference number for your records. This is the fastest written route for account-level questions.
Send a written email to the address published in the site's contact section. Include your registered account email so we can locate your record. Email creates a written trail, which is required for correction and data enquiry requests.
Your signed-in account area includes a help section where policy-related queries can be submitted directly. This route is tied to your account record, which speeds up identity confirmation for correction requests.
Account security and data handling at rp678 are built around a few clear practices rather than broad promises. Session tokens keep your login active without storing your password in a readable format. Payment interactions — whether through bKash, Rocket or Bank Transfer — pass through processors that operate under their own security standards; we hold the transaction reference and outcome, not raw payment credentials. Cookie settings are manageable from your browser at any time, and disabling non-essential cookies does not prevent you from accessing your account.
We use session cookies to keep you signed in and preference cookies to remember your account settings. You can adjust or clear cookies through your browser settings. Disabling non-essential cookies does not block account login or transaction access.
Passwords are stored in hashed form; we do not hold them in plain text. Login sessions expire after a period of inactivity. If you notice unexpected activity, use the account area to update your credentials and contact support in writing.
We retain account data for as long as the account is active and for any additional period required by applicable financial record-keeping rules. Specific retention periods depend on local law and the eligible region under which your account was opened.
When this policy changes in a material way, we publish a notice in the account area and update the effective date at the top of this page. Continuing to use the platform after a policy update means you have seen the revised terms.
Common questions about how rp678 handles your data, what your account rights are, and how to take action if something needs to change.
We collect the details you submit during registration — name, contact information and email — along with device and session data during use. If you transact via bKash, Rocket or Bank Transfer, we retain the transaction reference and outcome as part of your account record.
Your account area shows your registered details, linked payment methods and transaction history when you are signed in. For a broader data enquiry, send a written request through live chat or the email address published in the contact section.
Submit a written correction request through live chat or email. Include your registered account email so we can locate your record. We confirm your identity through the standard account verification step before making any changes to your details.
We share data only with service providers that need it to operate account functions — payment processors handling bKash or Rocket transfers, and security tools. Those parties are bound by confidentiality obligations. We do not sell your data to third parties for marketing.
Session cookies keep you signed in; preference cookies remember your account settings. You can manage or clear cookies in your browser settings at any time. Turning off non-essential cookies does not prevent account login or access to your transaction history.
Yes. The specific rights available to you — including data access, correction and deletion — depend on your local law and the eligible region under which your account was opened. Contact support in writing and we will point you to the applicable route for your situation.